Housekeeper

Where
Méribel, Courchevel and Val d'Isère, France.

When
From end Nov 2023 to end April 2024

Salary
Highly competitive salary package with accommodation, food and drinks included.

Age range
No age restrictions

Overview
Liaising with the Chalet Managers, the Housekeeper is responsible for the daily cleaning of bedrooms and bathrooms and overseeing the cleanliness in the chalets whilst maintaining the Company's standards.

Previous Experience

Must have significant prior hands-on experience in housekeeping, ideally in high level establishments (e.g., super-yachts, 5* hotels, 2 AA rosette level restaurants).

Must be good at working as part of a team, have extremely high work standards, be self motivated, take pride in your work at all times and be conscientious.

While previous chalet work or spoken French is not a requirement, it can be an advantage. 

Main Duties

Service : General

• Creates a warm, friendly and welcoming atmosphere for all guests
• Refers any complaints to Resort Manager
• Ensures that all guests are provided with welcome literature and emergency contact cards
• Ensures an effective handover to the relief housekeeper (who provides cover on your day off) so that the standard of service is maintained.

Service : Housekeeping

• Housekeepers to do daily cleaning of bedrooms and bathrooms, and assist with the communal with help from the chalet team as well as ensuring that excellent standards of hygiene and cleanliness are maintained in/around the chalet at all times, including at end of season. Cleans and tidies the following areas daily (kitchen, food storage areas and dining room/area are the chef's responsibility):
  • Vacuums and/or mops floors/carpets in all bedrooms and common areas
  • Refreshes sofa and other cushions
  • Makes beds
  • Tidies guests' bedrooms
  • Cleans bathroom sanitary-ware and surfaces on changeover day
  • Cleans interior and exterior of windows as necessary
  • Carries out bedroom turn-down service during evening dinner service
• On changeover day, works closely with all others on the chalet team to do whatever is needed to ensure a smooth and pleasant transition for the guests and efficient changeover for staff. Changes all linen and towels, thoroughly cleans chalet.
• Changes bath and hand towels mid-week
• Counts and bags up used linen/laundry ready for collection, labels bags, completes checklist(s). When clean laundry is returned, verifies receipts against the checklist and puts it away. Reports any issues (loss/damage etc.) to Resort Manager.
• In conjunction with the others in the team, sets up and closes down the chalet at the start and end of the season

Administration

• Helps the chalet manager manage stocks of all cleaning supplies/requirements for the chalet.
• Helps Chalet team maintain an inventory of all linen, and ensures that future weeks' requirements can be met