The Purple Ski Difference

Attention to detail: the recipe for your perfect ski holiday.

"The holiday was the best ever, thanks to the commitment of your fantastic team."

A skiing holiday isn’t just about skiing - and we never forget how important your holiday is to you. That is why we do everything we can to ensure that you have a hassle free holiday with everything just the way you want it.

Here are just some of the things we mean by this and ways in which we stand out from even the best of the rest:

• Exceptional concierge service
Karen and I are available 7 days a week and are on hand in the resort to provide an very personal "concierge service", tailoring and organising all the minute details of your trip, including helping to arrange travel/transfers, childcare, ski equipment, ski lessons or even events in resort like ski-dooing….
• Pre-arrival call from your chalet staff
Your chalet team will telephone you before you arrive, to check on that we are totally ready for you and your family/friends, and for any last-minute needs and requests.
• Private, dedicated chauffeurs
Each chalet has its own dedicated minibus and chauffeur, so you don’t need to pre-book your trips to the slopes in the mornings; just leave when you're ready. And the chauffeur service runs throughout the day and until 1am if needed.
• Unlimited Veuve Clicquot champagne
You can help yourself to our complimentary bar of unlimited champagne, wine, beers, selected spirits, soft drinks and mixers at any time. The bar truly is stocked with Veuve Clicquot and Taittinger champagne at all times! Our prices include first-rate wines, all selected for us by a Master of Wine, and champagnes.
• Expert, award winning chefs
Purple Ski was the winner of the Times Chalet Chef competion, 2010 ("upmarket" category). Expert chefs are in each chalet to cook delicious meals (6 nights). Each is a professional with several years experience in top restaurant or hotel kitchens, often Michelin starred. They are happy to suggest their own menus or cook dishes of your choice. Please go to our cuisine page for more details.
• Seamless service every day of your stay
We provide a seamlessly excellent service on every day of your stay. This includes housekeeping, breakfast, afternoon tea and children's high tea as usual, plus complimentary baby-sitting on the chalet team's day off.
• Professional in-house masseuses
Our in-house massage service is delivered by qualified and experienced professionals - this year by a physiotherapist and a holistic massage specialist.
• Professional in-house nannies
Our in-house childcare service is delivered by qualified and experienced childcare professionals, all hand-picked, checked and trained by us. Also CRB checked and First Aid qualified.
• 1 staff member to every 2 guests
Overall, 1 member of staff to every 2 guests is on hand to look after you and every detail of your holiday. All are industry professionals and picked for their professionalism, dedication and friendliness.
• Full size Neals Yard toiletries
We provide full size Neals Yard toiletries in each bathroom.
• Incredibly comfortable beds
We know that a great night's sleep is so important, so all our beds are incredibly comfortable, with the best quality mattresses, the finest Egyptian cotton bed linen and goose feather duvets and pillows...

And of course:

"If I had to pick one factor that really made the holiday enjoyable it would be the staff. I don't know what your recruitment policy is but it works."

• We can arrange for your lift pass (additional cost) to be waiting for you on your arrival.
• Our service partners - such as ski equipment providers and ski guides - are the best in the resort and will meet you in the comfort of your chalet and make the experience as streamlined and fuss-free as possible.
• Champagne and canapés are served before dinner every night.

...and much more!

To see some of the comments from our past guests please click here

Last updated: 11 December 2012 10:50 GMT

This document was printed on Saturday, May 18, 2013 2:41 PM