Comments From Our Guests

Here are just a few of examples of comments and emails we have received from guests last season (2016-2017); we think that they give you a flavour of the level – and consistency – of the service that we deliver:


December – Barry C – Staff were extremely friendly and helpful, super service provided throughout ...fantastic catering all week, great night-time scents and Neal's Yard products ...great location... champagne flowing, great place to spend Christmas, top selection of wine. We love Zybeline.

January – Erika C – After 5 years of visiting the Chalet Zybeline, we never leave disappointed. The team, food, environment, hospitality and comforts will continue to draw us back. With the incredible skiing in the 3 Valleys, it is our family's favourite holiday. See you next year.

February – Toni S – We had an enormous time! The staff was cheerful, helpful, and efficient! We love Lucy - and Dan was an exceptional chef! (I am a BIG-TIME foodie!) It was truly "top notch" and I will highly recommend to my skiing friends here in the US and Europe! Thank you. Your concept is excellent, and you are most fortunate to have a tremendous staff!

March – Carin & Rob T – We really enjoyed our holiday and especially Dan made it a great treat with his marvellous cooking also for the vegetarians and the delicate fish and meat additions for the non-vegetarians.


December – James & Cinny A – Genuinely no complaints, we have been completely blown away by the level of service we have enjoyed with Purple Ski. What an absolutely amazing, bright, happy and helpful group of people. They made our Christmas even more enjoyable than we had hoped. First rate. Fantastic.

December – Clare B – It was a wonderful Christmas and all thanks to the fantastic Purple Ski team. Bobby, Dane, Hannah and Guy looked after us so well as did Sarah, Dean, Pete and a couple of others who helped out. I have never experienced service like it so please can you let them know how amazing they all are.

January – Eduard N– Thank you for the wonderful stay! We felt very well cared for and at home. Thank the team, Dane, Guy and Bobby for making us feel welcome!

February – Bethan B– Thank you for a fantastic week. For looking after us so well, tolerating our conversation and kids and for the thousands of pancakes they demanded! Beautiful chalet, amazing service and fabulous food.

April – Eric B– Many thanks to you and to the whole team at Chalet Petite Pia for such wonderful moments, smiling help, exquisite food, great team!!!


January – Nicola C – We had another lovely stay with Purple Ski and as always so impressed with the standard of service. All the staff are just so lovely and friendly and really looked after us superbly, nothing was too much trouble and the extras on our birthdays was so thoughtful and appreciated.

January – Rhian D – Thank you so much Alice, Glenn and Tom for looking after us so superbly. We have been thoroughly spoilt & pampered and your good humour, professionalism and many kindnesses have been much appreciated.

February – Laurence J – Every single person who worked in the chalet was attentive, friendly, professional and had a helpful can do attitude. Clearly your selection and training process is top notch! You and your team do a splendid job. Very good chalets, super staff and the service is delightful.

February – Neil M – I thoroughly enjoyed the week at Varappe and that the team who looked after the chalet really made the week. Glen is a very understated great chef, Alice ran the chalet like clockwork and very clean! Tom was extremely friendly and helpful the whole time -- all in all the team really made the difference -- you chose them well. This was my first time with Purple Ski but it won't be the last!

March – Emma D – We had a great week and your staff are a credit to you. They are lovely and nothing was too much trouble. All run with calm efficiency.

March – George P D – Chalet Varappe is the most comfortable chalet I have ever stayed in; Glen is the most amazing chef, each meal was a feast and Alice and all her team were just so helpful, charming and it was a pleasure to be looked after by them. Furthermore, they never kept us waiting when we wanted collecting after a day's skiing.

March – Celia L – Alice, Glen and Tom looked after us so well, they were so lovely and friendly and patient with us and everything was just totally faultless. The chalet was extremely comfortable and the food was great, we loved it.

“If I had to pick one factor that really made the holiday enjoyable it would be the staff. I don’t know what your recruitment policy is but it works.”


December/January – Julia M – Wanted to thank you for taking such good care of us in Foinsbois. The food was amazing - it is our 8th time in a chalet with different catering and it was the best.

January – Katerina – Our stay was amazing! The staff was super friendly and helpful and the food was really, really good, definitely the best of all our times in the 3 Valleys. Thank you guys for making our vacation so memorable and hope we meet again.

February – Sandra and Steve H – Chef Tommy, was absolutely extraordinaire. Fantastic food

March – Lesley G – We love Chalet Foinsbois and are definitely coming back. Everything was perfect, staff was helpful and flawless. Felt like a 5 star hotel. Tommy the chef is superb.


January – Colin D – For such a large chalet, Lapin Blanc always exudes cosiness and comfort. 3rd or 4th time there and it always delivers. Alice, Ross and the team were simply fantastic. It is the holiday that we all look forward to the most and it never fails to deliver. Great chalet, great food, great skiing and great company.

January – Chris M – As a business owner, staff are everything and I don't know how you consistently get such a high standard.

February – Claire W – We have had a wonderful week in Meribel made perfect in every way by staying in Chalet Lapin Blanc. The staff were incredible, special thanks to Alice, Hannah, Ross and Ben who surpassed our expectations in so many ways.

March – Georgina N – Fantastic. The staff are always welcoming, engaging and extremely capable. Every year we bring new people who all comment is by far the best chalet holiday have experienced. We wouldn't think of going anywhere else.

April – Adam D – The Lapin team were faultless - they were both incredibly professional and relaxed in equal measure.