Purple Ski Transfer Terms and Conditions

  1. Deposits
    The deposit is 25% of the total transfer price and is not refunded under any circumstances save for a full refund pursuant to paragraph 6 below.
  2. Balance
    The balance of the total transfer price is payable eight weeks prior to the first transfer required by your group or in full if the booking is made within nine weeks of the first transfer required by your group. The total transfer price must be received by us in cleared funds prior to the first transfer required by your group.
  3. Price Guarantee
    We do not impose currency surcharges. Once the transfer has been booked our Euro price will not change even in the value of the Euro falls.
  4. Credit/Debit Card
    This facility is provided by our French branch, which means that the transaction will be charged in Euros. Payments towards your transfer can be paid by credit card free of service charge. We regret we are not able to accept payment by Switch, American Express or Diners.
  5. Bookings
    All transfers are offered subject to availability. No transfer booking is deemed to exist until confirmation that you wish to book the transfer has been received in writing, along with the appropriate deposit, and we have confirmed the booking to you. By making payment of the non-refundable 25% deposit, you are confirming your agreement to these Transfer Terms and Conditions. We reserve the right to decline to accept a transfer booking in our absolute discretion and without giving any reason.
  6. Arrival and Departure Times
    We reserve the right to refuse any transfer which requires our drivers to work between the hours of 00:00 and 06:00.
  7. Cancellations
    If a transfer is cancelled by you a cancellation charge will be made as follows:

    Days before first transfer booked by your group Cancellation charge as a %age of total price
    More than 56 25%
    56 - 43 40%
    42 - 29 50%
    28 - 15 75%
    14 - 0 100%

    Cancellation of the transfer shall not constitute cancellation of other services. If you wish to cancel other services you must do so in accordance with the terms and conditions (including payment of any cancellation charges) applicable to those other services.

    Notification of cancellation of a transfer must be in writing (email or post) and cancellation charges will be calculated from the date of receipt of the written cancellation. We take no responsibility for non-delivery or non-receipt of the notification of cancellation. If the balance of the total transfer price is not received at least eight weeks prior to the first transfer required by your group, the transfer booking may be deemed to be cancelled by you, and we reserve the right to re-sell your transfer without further notice. In practice all reasonable efforts will be made by us to contact you. Non-receipt of the balance of the total transfer price will not be taken as notification of cancellation of the booking and you shall be liable for cancellation charges as detailed above if you subsequently do cancel the booking.
  8. Delivery of Service/Cancellation by Purple Ski
    Every effort is made by Purple Ski to ensure you arrive at your destination in a timely, safe and comfortable manner. At all times, safety is our primary concern and therefore if at any point, owing to circumstances beyond our control, we believe the safety of our customers or drivers to be compromised, we reserve the right to cancel your transfer.

    In the unlikely event that your transfer booking is cancelled by Purple Ski, you may elect for a full refund of the total transfer price. We shall have no other liability to you whatsoever.

    Purple Ski will not incur any liability in the event of a delay due to circumstances beyond our control.

    Circumstances beyond our control include, without limitation, unusual and unforeseen events such as adverse or severe weather conditions, war or threat of war, riot, vandalism, terrorism, natural disasters, fire, unforeseen traffic delays, technical problems or accidents at airports, ports, on roads or railways or otherwise in respect of transport of any kind, problems caused by other customers, or governmental action.
  9. Flight Delays
    In the event of your flight being delayed, it is your responsibility to inform Purple Ski as promptly as possible. Purple Ski will endeavour, where possible, to delay or reschedule your transfer; our likelihood of being able to achieve this will be dependent on you letting us know about your flight delay as early as possible.

    If you are delayed for a considerable time our driver may not be able to wait due to other transfer obligations. Where possible we will try to rearrange your transfer for later in the day at no extra cost, if this ties in with our transfer schedule. However if other transfer arrangements are made by you or at your request, these will be made at a cost to you and your original transfer will be charged as expected.
  10. Customer Property
    Any property or baggage that is carried in our vehicles is done so at the owner's risk.
  11. Insurance
    It is a condition of your transfer booking that all party members have insurance cover that is suitable and adequate to cover the likely needs / risks relating to their holiday / trip, including but not limited to personal liability, medical, holiday and travel cancellation, interruption and/or inconvenience and for winter sports such as skiing and snowboarding. Purple Ski will not be held responsible for any expenses, losses or damage you incur as a result of any party member failing to comply with this clause or the requirements of your travel insurance policy.
  12. Law and Jurisdiction
    These transfer terms and conditions and any matters arising from them shall be governed by and construed in accordance with English law and are subject to the jurisdiction of the courts of England and Wales.
  13. Publication Date
    This supplement was published on: 26/05/2019 and may be subject to revision as required>

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